how to contact us
to best direct your query, we have included contact information within the questions on our faq page.
we update these faqs regularly and it really is the fastest way to get answers to most queries.
we ask, before contacting us, you read any relevant faqs that relate to you and use the associated details to make contact.
tracking or delivery query?
- see all our faqs on shipping, tracking and delivery... or see faq 'who do i contact about a delivery issue or missing package?'.
looking for our returns address?
connect with a specific moochi store?
have a question not answered by our faqs?
- please help us improve our faqs by making a faq suggestion.
website technical issues?
- if you are having trouble placing an order please contact our online team at firstname.lastname@example.org
pr and marketing query?
- contact our marketing team at email@example.com
business and head office administration
- contact our business team on firstname.lastname@example.org